Shipping Policy

Shipping Policy
Bigo Fashion Trading LLC

Order Processing

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • During high demand periods or holidays, processing times may be slightly longer.

Shipping Methods & Delivery Times

  • We offer reliable shipping services worldwide.

  • Estimated delivery times:

    • Within UAE: 2-5 business days

    • International Orders: 7-14 business days (depending on destination)

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and the weight of your order.

  • Free shipping promotions may apply for orders over a certain amount www.bigofashiononline.com

Order Tracking

  • Once your order ships, you will receive a tracking number via email to monitor your shipment.

Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, or taxes imposed by your country.

  • These charges are the responsibility of the customer and are not included in the shipping cost.

Shipping Address

  • Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses.

Lost or Damaged Shipments

  • If your package is lost or arrives damaged, please contact us immediately at [insert contact email]. We will assist you in resolving the issue.

Order Changes & Cancellations

  • Changes or cancellations can be made only before the order is shipped. Contact us promptly if you need to modify your order.